Customer Service: Marketer vs. Merchant
No matter what the size of your business … think and act like a merchant What is meant by acting as merchants when it came to customers—i.e. extending honest, personalized service to customers based on...
View Article7 Cringe-Worthy Networking Blunders
Networking as we know it first took shape 15 or 20 years ago, when entrepreneurs and consultants started meeting up with people for the sole purpose of cultivating business relationships. It makes...
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Seven Rules for Coping with Sales Rejection
Mark couldn’t even look at the phone without feeling anxious about being rejected by prospective clients. Soon, sales at his Insurance firm which he bought three years ago began to decline, dropping...
View ArticleSeven Secrets to Resilience
Here’s how to develop the mental toughness to push through any sales challenge you face in your business. As the economy performs in fits and starts, selling your products and services remains...
View ArticleFive Signs You’re Losing the Sale – And How to Save It
Martha could not afford to lose this deal. She had watched sales at her promotional products company, drop by more than half since the start of last year–from $3.5 million in 2011 to $1.5 million late...
View ArticleThe Smartest Leaders Make Their Own Opportunities
We all know no one posts the best jobs. The really juicy positions usually get handed around like a treasured prize within social networks. Maybe you’ll see a notice on LinkedIn, or a posting on your...
View ArticleSix Verbal And Nonverbal Tips For Selling Products, Services Or Ideas
I believe that the science and art of selling should be taught in every high school and college in the country. Because, regardless of what profession students eventually enter, a key factor in their...
View ArticleHow to Give a Killer Presentation
How to Give a Killer Presentation by Chris Anderson _ Curator forTED A little more than a year ago, on a trip to Nairobi, Kenya, some colleagues and I met a 12-year-old Masai boy named Richard Turere,...
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